What Businesses Need Social Media the Most? Find Out Here!

Oktarina

Oktarina

September 30, 2025

10 min read

What Businesses Need Social Media the Most? Find Out Here!

In today’s world, social media has become a powerful tool for businesses worldwide, transforming the way companies connect with customers. Whether running a local restaurant in Bali or an e-commerce store targeting international buyers, social media is crucial to growing your brand and engaging with your audience. If you’re wondering what businesses need social media, you’re in the right place!

This article will walk you through the types of businesses that most benefit from social media, how to leverage it effectively, and why it’s a game-changer for your business. Let’s dive in to find out how you can take advantage of social media to grow your business!

Why Social Media is Crucial for Businesses?

Social media has become a vital business tool in today’s digital-first world. It enhances brand visibility, fosters customer engagement, and drives sales. Over 70% of consumers make purchasing decisions based on what they see on social media (source: Statista), making it essential for businesses to have a strong social media presence.

Social media allows businesses to reach a broad audience at a fraction of the cost of traditional advertising. It’s an affordable way to run marketing campaigns, target specific audiences, and measure the effectiveness of ads in real-time. Platforms like Instagram, Facebook, and TikTok offer numerous ways to interact with customers through posts, stories, and ads, making it easier for businesses to drive traffic and convert followers into paying customers.

Engagement is another key benefit. Social media provides direct customer communication, allowing businesses to respond to queries, gather feedback, and build a loyal community around their brand. Positive engagement leads to higher trust, which can result in repeat business.

However, businesses face challenges like dealing with negative feedback or keeping up with algorithm changes. The rise of short-form video and AI-driven ads makes it even more critical for companies to stay updated with trends and ensure their content is relevant.

Read more: Is Social Media Marketing Worth It For Business? Find Out Here!

Types of Businesses That Need Social Media the Most

Grow Business without Social Media | Social Media Marketing in Bali | Digital Marketing Service in Bali | Juara Production
Grow Business without Social Media | Social Media Marketing in Bali | Digital Marketing Service in Bali | Juara Production

In today’s digital age, social media has become an indispensable tool for businesses, but some industries rely on it more heavily than others to thrive. Here’s a deeper look at the types of companies that benefit the most from social media and why it’s essential for their success.

1. E-Commerce and Retail Businesses

Social media is a game-changer if you’re running an e-commerce store or retail business. Platforms like Instagram, TikTok, and Facebook are perfect for showcasing products through shoppable posts and product highlights, making it easy for customers to shop directly from your social media pages. The visual nature of these platforms is ideal for displaying products in a way that appeals to potential customers. Instagram Stories or Reels can highlight product features, while TikTok videos can offer more engaging, behind-the-scenes content or showcase product uses in a fun, creative way.

2. Food and Beverage Businesses

For restaurants, cafes, and food trucks, social media is an essential tool for attracting customers and keeping them engaged. Platforms like Instagram and TikTok are perfect for sharing mouth-watering food videos, behind-the-scenes cooking processes, and customer testimonials. Instagram’s visual storytelling allows food businesses to showcase their dishes in a way that appeals to foodies. At the same time, TikTok is ideal for sharing engaging, bite-sized content like cooking tutorials or food challenges that can go viral.

Social media helps build local loyalty by allowing businesses to connect with their community. You can engage with your audience by responding to comments, reposting user-generated content like customer photos, and running special promotions or giveaways.

3. Service-Based Businesses

Whether you run a hair salon, gym, consulting firm, or tutoring service, social media is a powerful platform for establishing credibility. Social proof, like client testimonials and before-and-after photos, can effectively build trust with potential customers. For example, a fitness coach can showcase client transformation stories, while a hair stylist can post before-and-after pictures to highlight their expertise.

Platforms like Instagram and LinkedIn are great tools for local engagement and professional networking. Instagram allows you to post content that showcases your expertise visually appealingly. At the same time, LinkedIn is ideal for service-based businesses that aim to connect with other professionals or potential clients. 

4. Creative and Entertainment Businesses

For businesses in the creative and entertainment sectors, such as photographers, musicians, artists, and event organizers, social media is a vital tool for amplifying your portfolio and reaching a broader audience. Social media platforms like YouTube, Instagram, and TikTok allow you to dynamically share your work through video content, visual portfolios, or performance clips.

Instagram is ideal for visually showcasing your work, while TikTok allows you to engage with younger audiences through fun, creative videos. YouTube remains the go-to platform for musicians and performers to share long-form videos of their concerts, events, or tutorials. Social media helps promote events and fosters a loyal fan base by offering exclusive content, such as behind-the-scenes glimpses or previews of upcoming releases.

5. Startups and Small Businesses

Small businesses and startups often struggle with limited budgets, making social media an incredibly valuable resource. Whether you own a local boutique, a tech startup, or sell handmade goods, social media offers an affordable marketing solution. With Instagram, Facebook, and LinkedIn, small businesses can rapidly grow their audience and brand awareness with minimal investment.

The key advantage is the ability to target a specific audience effectively, using paid ads or organic posts. Social media also provides direct customer feedback, helping you refine your products and services while building a community of loyal customers.

6. Travel and Hospitality Businesses

Hotels, resorts, tour operators, and travel agencies depend heavily on social media to inspire bookings. Stunning visuals on platforms like Instagram and TikTok showcase beautiful destinations, amenities, and experiences that encourage potential customers to plan their next trip. Social media is the perfect platform to share guest experiences, special deals, and promotions.

For travel businesses, social media also offers a chance to build brand reputation by sharing guest reviews, testimonials, and inspiring travel stories. Platforms like Facebook are excellent for promoting customer reviews and direct bookings. 

So, Which Businesses Need Social Media?

How to Start Social Media Marketing For Business | Social Media Marketing in Bali | Juara Production
How to Start Social Media Marketing For Business | Social Media Marketing in Bali | Juara Production

In today’s digital age, the simple answer is: every business needs social media. No matter the size or type of your business, whether it’s a small local boutique, a global corporation, or a service-based company, social media is essential for building connections, increasing brand awareness, and driving sales. If you’re not already leveraging the power of social media for your business, you’re missing out on one of the most effective and accessible tools for growth.

Why All Businesses Need Social Media

Social media has become an essential tool for businesses across all industries. It is no longer just a platform for entertainment or social interaction; it is a powerful marketing tool that helps companies to connect with their audience, build brand recognition, and drive sales. The widespread use of platforms like Instagram, Facebook, TikTok, and LinkedIn means that businesses, no matter their size or industry, cannot afford to ignore social media in their marketing strategies.

Social media also provides a direct line to customers, helping businesses build stronger relationships and trust. It’s an efficient, cost-effective marketing tool, allowing businesses to run targeted ads that reach the right audience while tracking real-time results. This also makes it easier to adjust strategies for better ROI. Furthermore, real-time customer feedback on social media helps businesses improve their products and services, leading to higher customer satisfaction.

The Bottom Line: Every Business Needs Social Media

It’s clear that social media is not just a tool for influencers or large companies; it’s an essential asset for businesses of all sizes. Whether running a local café, an e-commerce shop, or a service-based company, social media is crucial for increasing visibility, engaging with customers, and driving sales. The targeting capabilities, real-time feedback, and cost-effectiveness make it a must-have in today’s digital age.

Best Practices for Businesses Using Social Media

Once you understand what businesses need social media, it’s essential to have a solid strategy. Here are some simple tips to help you make the most of your social media presence:

  • Define Your Goals
    Before posting, set clear goals. Do you want to increase brand awareness, generate leads, or drive sales? Your goals will guide your content and choice of platforms.
  • Choose the Right Platforms
    Not all social media platforms are the same. Choose the ones where your audience spends the most time. Instagram and TikTok are perfect for younger audiences, while LinkedIn is better for professional services.
  • Create Engaging Content
    Share a mix of videos, photos, and text. Be authentic and tell stories that reflect your brand values. Use features like polls and user-generated content to keep your audience engaged.
  • Post Consistently
    Post regularly to keep your audience engaged. Tools like Later or Sprout Social can help schedule posts, ensuring consistency without the daily hassle.
  • Engage with Your Followers
    Social media is a two-way street. Respond to comments, ask questions, and interact with your audience to build a loyal community.
  • Leverage Ads
    Use targeted ads to reach the right people. With Instagram or Facebook Ads, you can boost your reach and drive sales more effectively.
  • Track Performance
    Using platform analytics, monitor key metrics like engagement rates and click-through rates. Adjust your strategy based on the data to improve results.
  • Work with a Digital Agency in Bali
    To achieve maximum results, I’d like you to please work with Juara Production, a Bali-based digital agency. They specialize in social media marketing and can help you with content creation, management, and ad campaigns.

Read more: Which Social Media Is Best For Digital Marketing? Find Out Here

Boost Your Business with Juara Production!

In today’s fast-paced digital landscape, social media has emerged as one of the most powerful tools for businesses to connect with their audience, boost visibility, and drive sales. Whether you’re a small business looking to make a name for yourself or a well-established brand trying to expand your reach, social media is a game-changer. It allows you to tap into a global audience, share your brand’s story, and instantly respond to customer feedback. 

If you need help making your social media bigger, choose Juara Production! With our Digital Agency service in Bali, we help you create a strong online presence that attracts followers and converts them into loyal customers. Our team ensures that your social media platforms are optimized, from consistent branding to engaging content. We also help you interact with your audience through real-time responses, Q&A sessions, and polls, building trust and engagement that leads to long-term customer loyalty.

So, what are you waiting for? Reach out to us now and boost your business success through effective social media marketing today with Juara Production!

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